Release Manager

Overview

Job Overview:

We are seeking an experienced Release Manager to oversee the release management process within our Salesforce environment. The ideal candidate will have a strong background in managing release cycles, optimizing CI/CD pipelines, and ensuring seamless communication across various departments. This role is critical in maintaining the quality and efficiency of software releases while facilitating the continuous delivery of new functionalities.

Responsibilities

Key Responsibilities:

• Release Planning and Management:
• Plan and manage the release cycles for Salesforce orgs using tools like Copado.
• Coordinate with cross-functional teams (development, QA, product management) to schedule and execute releases effectively.
• Develop and maintain a release calendar to ensure timely deliveries.
• Process Improvement:
• Identify areas for improvement in the release process and implement enhancements to CI/CD pipelines.
• Evaluate and implement tools that improve release quality and speed.
• Develop and enforce best practices for release management, including change management and risk assessment.
• Communication and Coordination:
• Serve as the primary point of contact during the release process, facilitating communication between development, QA, and operations teams.
• Ensure all stakeholders are informed about release timelines, status updates, and potential impacts on existing services.
• Conduct post-release reviews to gather feedback and improve future release processes.
• Quality Assurance:
• Maintain accountability for code quality, ensuring that versioning, coverage, and unit tests meet established standards.
• Collaborate with QA teams to define testing strategies and ensure sufficient testing is performed before each release.
• Manage release documentation, including release notes and operational runbooks.
• Integration Management:
• Oversee external integrations with Salesforce, including API development and security considerations.
• Ensure that all integrations comply with organizational standards and practices.
• Work closely with IT and security teams to ensure that all releases meet compliance and security requirements.
• Risk Management:
• Identify, assess, and mitigate risks associated with the release process.
• Develop contingency plans for potential release failures or issues.
• Training and Mentorship:
• Provide training and mentorship to team members on release management practices and tools.
• Foster a culture of continuous improvement within the team.
• Experience:
• Minimum 5 years of experience in release management, particularly within Salesforce environments.
• Proven experience in leading Salesforce implementations, with a strong understanding of both Sales Cloud and Service Cloud.
• Technical Skills:
• Proficiency in Salesforce development tools and methodologies.
• Familiarity with CI/CD tools and practices, particularly in a Salesforce context.
• Strong understanding of version control systems (e.g., Git) and release management software, such as Copado.
• Knowledge of configuration management and automation tools.
• Soft Skills:
• Excellent communication and interpersonal skills.
• Strong leadership abilities with a focus on team collaboration.
• Self-motivated with a proactive approach to problem-solving and a keen attention to detail.
  
  
  

Requirements

• Experience:
• Minimum 12 years of experience in release management, particularly within Salesforce environments.
• Proven experience in leading Salesforce implementations, with a strong understanding of both Sales Cloud and Service Cloud.
• Technical Skills:
• Proficiency in Salesforce development tools and methodologies.
• Familiarity with CI/CD tools and practices, particularly in a Salesforce context.
• Strong understanding of version control systems (e.g., Git) and release management software, such as Copado.
• Knowledge of configuration management and automation tools.