Regional Manager, Maintenance

Overview

Who We Are:

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Responsibilities

Work Arrangement:

What You'll Do

Ensure the reliability, availability, safety, and cost-effectiveness of the company’s assets, including

chassis, containers, gensets, and related equipment across the region. This role provides strategic

leadership for all maintenance operations, supporting business growth, operational excellence, and

customer service objectives.

Key Responsibilities

Strategic Leadership

• Develop and execute the regional maintenance strategy.
• Establish policies, procedures, and maintenance standards.
• Lead continuous improvement initiatives to enhance asset utilization and operational
  
  

performance.

Budget & Financial Management

• Manage the Maintenance budget and P&L.
• Drive cost reduction initiatives while maintaining equipment reliability and service quality.
• Oversee forecasting, capital planning, and resource allocation.
  
  

Asset Reliability & Maintenance Performance

• Ensure effective preventive and corrective maintenance programs.
• Improve equipment availability and minimize downtime.
• Monitor maintenance KPIs and implement corrective actions when needed.
  
  

Vendor & Contract Management

• Lead supplier selection, contract negotiations, and vendor performance management.
• Ensure compliance with safety, quality, and commercial requirements.
• Optimize repair, leasing, and maintenance service agreements.
  
  

Safety, Compliance & Risk Management

• Ensure compliance with corporate policies, regulatory requirements, and industry standards.
• Promote a strong safety culture throughout the maintenance organization.
• Lead investigations and corrective actions related to maintenance incidents.
  
  

People Leadership

• Lead, coach, and develop maintenance managers, supervisors, and technical teams.
• Drive talent development, succession planning, and performance management.
• Foster a culture of accountability, collaboration, and operational excellence.
  
  

Projects & Capital Investments

• Oversee capital projects and equipment modernization initiatives.
• Support implementation of new maintenance technologies, systems, and processes.
• Ensure CAPEX projects are delivered on time and within budget
  
  

Regional Operational Support

• Partner with Operations, Marine, Terminal, and Transportation teams to ensure equipment
  
  

availability and service continuity.

• Support critical business initiatives and operational challenges across Central America and
  
  

adjacent markets.

Mission of the Role

To provide strategic and operational leadership that maximizes asset availability, ensures regulatory

compliance, controls maintenance costs, and supports reliable, safe, and efficient operations throughout

Central America while contributing to the company's profitability and long-term growth.

Qualifications

Key Decisions Owned

• Asset Maintenance Strategy
• Approve regional preventive and corrective maintenance strategies.
• Determine maintenance standards, programs, and inspection frequencies.
• Prioritize equipment reliability initiatives and asset life-cycle management.
• Budget and Capital Allocation
• Approve maintenance operating expenditures within approved authority levels.
• Prioritize and recommend CAPEX investments for equipment replacement, refurbishment, and
  
  

modernization.

• Allocate resources across countries and business units to maximize asset availability and return
  
  

on investment.

• Repair vs. Replacement Decisions
• Determine whether assets should be repaired, refurbished, retired, or replaced.
• Approve major repair projects and equipment recovery initiatives.
• Balance maintenance costs against operational and financial impacts.
• Vendor and Contract Management
• Select and approve strategic maintenance vendors and service providers.
• Lead contract negotiations and approve service agreements within delegated authority.
• Evaluate vendor performance and decide on continuation or replacement of suppliers.
• Safety and Compliance Risk Decisions
• Determine corrective actions required following maintenance audits, incidents, or regulatory
  
  

findings.

• Approve equipment restrictions, grounding, or removal from service when safety or compliance
  
  

risks exist.

• Ensure compliance with FMCSA, IICL, company standards, and applicable regulations.
• Organization and Talent Decisions
• Make hiring, promotion, succession planning, and organizational structure recommendations.
• Determine workforce allocation across countries and maintenance facilities.
• Drive performance management actions for maintenance leadership teams.
• Operational Prioritization
• Decide which assets and locations receive maintenance resources during equipment shortages or
  
  

peak demand periods.

• Prioritize critical repairs that support customer commitments and network reliability.
• Approve contingency maintenance plans during operational disruptions.
• Process, Systems, and Technology Implementation
• Approve the implementation of new maintenance systems, tools, SOPs, and process
  
  

improvements.

• Sponsor automation and digitalization initiatives that improve maintenance productivity and
  
  

visibility.

• Approve regional maintenance performance metrics and reporting frame
  
  

The Maintenance Director owns strategic and financial decisions affecting asset reliability, maintenance

spending, regulatory compliance, vendor management, fleet life-cycle planning, and the overall

effectiveness of the maintenance organization. The role is accountable for ensuring that maintenance

resources, investments, and priorities support safe, reliable, and cost-effective operations across Central

America while delivering business and customer performance objectives.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
  
  

At Crowley, we invest in you — your success, your health, and your future.