Senior Specialist/Analyst, Reporting & Analysis

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

Role Responsibilities

As a Senior Specialist/Analyst, Reporting & Analysis, you will be responsible for... Key responsibilities include:

• Develop, maintain, and enhance interactive dashboards and reports using Power BI.
• Extract, transform, and analyze large datasets using SQL and Snowflake.
• Monitor business performance through KPIs, metrics, and trend analysis.
• Deliver actionable insights and recommendations to support strategic decision-making.
• Automate reporting processes and improve reporting efficiency and accuracy.
• Collaborate with cross-functional stakeholders to understand business needs and translate them into analytical solutions.
• Present analytical findings and business recommendations to leadership and key stakeholders.
• Support evolving reporting requirements within a dynamic and fast-paced environment.
• Ensure data integrity and consistency across reporting solutions.

Role Requirements

• Advanced English proficiency, both written and verbal.
• Strong experience developing dashboards and reporting solutions in Power BI.
• Advanced SQL skills, including data extraction, transformation, and analysis.
• Experience working with Snowflake or similar cloud-based data platforms.
• Strong understanding of KPIs, performance metrics, and business reporting.
• Proven ability to translate business requirements into meaningful analytical solutions.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strong communication and presentation skills with the ability to explain complex data to diverse audiences.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.